Tenant Handbook

Duke & Duke, LP

37000 Grand River Ave

Farmington Hills, MI 48335

I. Introduction

Description & Property Highlights

Building Information

Management Staff Contact Information

Building Hours

II. General Information 

Amenities

Holidays and After Hours Access for Guests

Janitorial

HVAC

Indoor Air Quality

Lighting

Window Cleaning

Maintenance Service Requests

Ordering Keys & After Hours Security Access Fobs/Codes

Tenant Rules & Regulations (See Lease Agreement)

III. Emergency Preparations

Emergency Phone Numbers

Emergency Preparation

Recommended Precautions

Security Tips

Active Threat/Shooter

Assisting the Disabled

Bomb Threat

Overview of Life Safety Systems

Electrical Failures/Interruptions

Elevator Entrapment

Environmental Emergency

Hostage Situation

Natural Gas Emergency

Water Interruptions/Floods

Medical Emergency

Solicitation & Loitering

Thefts

Evacuation Plans

IV. Moving Procedures

Move In Policies & Procedures

Move Out Policies & Procedures

Insurance Requirements for Vendors, Contractors, Movers

V. Forms

Tenant Contact Information Form

How to Reserve a Conference Room

V. Forms (Continued)

Directory Strip and Suite Entrance Signage

Moving Company Requirements

Loading Dock & Elevator Reservation

Key Returns

VI. Build-outs & Remodeling

Build out and remodeling

Contractor Rules and Regulations

VI. Tenant Rules & Regulations